Please ensure that any special bedding requirements are advised to us prior to your arrival and note that any specific room number requests will be subject to availability and are not guaranteed.

Please note that any form of Credit Card Payment will attract a Surcharge (1.8% Visa & MasterCard and 1.8% Amex).

Check in time is FROM 2PM.  No early arrivals can be guaranteed. Should you be arriving after hours (5pm weekdays and 3pm Saturday & Sunday), please contact us prior to your arrival so we can advise you of our after-hours procedures.

Check out is 10AM or earlier.  Late checkouts are not guaranteed unless prepaid. A half day fee will ensure a later checkout for you. You are welcome to use the resort facilities and we can store luggage, if room permits, if you have a later flight or transfer.

CANCELLATION POLICY

Amendments made to a booking may incur a fee. Please note that we highly recommend Travel Insurance to all guests and do not refund or rebook due to inclement weather or disinclination to travel.

Low Season - Flexible 3 days - Special offers

• The guest can cancel free of charge until 3 days before arrival. The guest will be charged the total price of the reservation if they cancel in the 3 days before arrival.
• The guest will be charged a prepayment of the total price of the reservation in the 3 days before arrival.

No refund due to shortened length of stay or No Show

Low and Mid-Season - Flexible 7 days

• The guest can cancel free of charge until 5 days before arrival. The guest will be charged the total price of the reservation if they cancel in the 5 days before arrival.
• The guest will be charged a prepayment of the total price of the reservation in the 5 days before arrival.

No refund due to shortened length of stay or No Show

Advance Purchase – Non-Refundable

·       The guest will be charged the total price of the reservation if they cancel at any time. If the guest doesn't show up, they will be charged the total price of the reservation.

·       The guest will be charged a prepayment of the total price of the reservation at any time.

No refund due to shortened length of stay or No Show

High Season – Christmas / New Year

• The guest can cancel free of charge until 30 days before arrival. The guest will be charged the total price of the reservation if they cancel in the 30 days before arrival.
• The guest will be charged a prepayment of the total price of the reservation in the 30 days before arrival.

No refund due to shortened length of stay or No Show

PLEASE NOTE: WE ARE A SELF-CATERING RESORT AND WE DO NOT PROVIDE DAILY SERVICING OF YOUR APARTMENT.

We supply linen for existing bedding, crockery & cutlery. A complimentary starter kit of shampoo, conditioner, toilet paper, tea, coffee, sugar & UHT milk, a garbage bag, dishwashing & laundry sachets are supplied upon arrival. Once this is used you are asked to supply your own, or you can purchase extra items from Reception.